Privacy Policy
Effective November 11, 2026
The short version: we collect what Hapli needs to run your lists and keep your account working. We don't sell your information, and we don't use it to track you across other companies' apps or websites. You can delete your account and its data at any time.
This policy explains how Iron City Apps LLC ("we", "us") handles information in the Hapli mobile app and on hapli.app (together, "Hapli").
Information you give us
- Account details: your email address, a password (stored only in protected, hashed form) and the display name you choose. If you sign in with Apple or Google, we receive the name and email address they share with us, which may be a private relay address.
- Your display name is visible to other Hapli users, because people find each other by exact display name to share a list.
- Lists and pantry: the lists, items, notes, categories and pantry items you create.
- Photos: pictures you add to items or your profile. Photos are resized on your device before they're uploaded.
- Messages to us: anything you send to support, and reports you make about other users or content.
Shared lists
When you share a list, everyone on it can see the list's items, notes and photos, and which member added each item. If you leave a shared list or are removed, the other members keep the list. You can block another user at any time, which stops them from finding you or adding you to lists.
Information collected automatically
- Crash and error reports: if the app crashes or hits an error, we receive technical details such as your device model, operating system version, app version and what went wrong. We use these only to find and fix problems.
- Ads: the free version of Hapli shows ads through Google AdMob. We request non-personalized ads only, so ads aren't based on your interests or activity in other apps. AdMob may still use limited device and network information, such as your IP address, to deliver ads, limit how often you see one and prevent fraud. Hapli Premium has no ads.
- Push notifications: if you turn them on, we store a device token so we can notify you about activity on your shared lists.
Purchases
Hapli Premium subscriptions are processed by Apple or Google. We never see your payment card details. We receive only what we need to unlock Premium, such as whether your subscription is active.
How we use information
- To run Hapli: store and sync your lists, share them with the people you choose and keep your account secure.
- To send emails you need, such as sign-up verification codes and password resets.
- To answer support requests and review reports of abuse.
- To fix bugs and keep the app reliable.
We don't sell or rent your personal information, and we don't share it for cross-context behavioral advertising.
Services we rely on
We use a small number of providers to run Hapli. They process information only on our behalf, to provide their service.
| Provider | What it does for Hapli |
|---|---|
| Appwrite | Hosts accounts, lists, photos and sync |
| Twilio SendGrid | Sends verification and account emails |
| Sentry | Collects crash and error reports |
| Google AdMob | Shows non-personalized ads in the free version |
| Apple and Google | Sign-in, subscriptions and push notifications |
| Netlify | Hosts the hapli.app website |
We may also disclose information if the law requires it, to protect the safety of our users or others, or as part of a sale or transfer of the business, in which case this policy would continue to apply to your information.
How long we keep it
We keep your information while your account is open. When you delete your account, we delete your account details, the lists you own, your items, pantry and photos within 30 days. Crash reports are kept for up to 90 days. We may keep limited records longer where the law requires it.
Your choices and rights
- Delete your account in the app, or follow the steps on our account deletion page.
- Access, correct or export your information by emailing privacy@hapli.app.
- Turn off notifications in your device settings at any time.
Depending on where you live, including California and other U.S. states, you may have additional rights over your personal information. Email us and we'll respond within 45 days. We won't treat you differently for exercising your rights.
Children
Hapli isn't directed to children under 13, and we don't knowingly collect personal information from them. If you believe a child has created an account, contact us and we'll delete it.
Security
We use encrypted connections and the access controls of our providers to protect your information. No system is perfectly secure, but we work to keep your data safe and to use only what we need.
Where your data is stored
Hapli's services are operated from the United States, and your information is processed and stored there.
Changes to this policy
If we make meaningful changes, we'll update the date at the top and let you know in the app or by email before the changes take effect.
Contact us
Iron City Apps LLC
2121 1st Ave N, Ste N
Birmingham, AL 35203
privacy@hapli.app